Google and Apple Maps

From $195

Both pins on your actual entrance, Apple Maps claimed, and your name, hours and phone matched on Google and Apple, so customers find the right door. Done within 7 days of access.

  1. Apple Maps sends people to our old address
  2. The pin is on the wrong side of the building
  3. Customers say they can't find the door

Apple Maps is the one most owners forget

When someone taps directions, the map decides where they drive. If your pin sits on the wrong street, the back of a business park or the middle of a big lot, that customer arrives frustrated, or not at all. A venue, a salon in a shared building and a property office with a side entrance all lose people this way.

Apple Maps is the one most owners forget. It's the default map on every iPhone, it's where Siri looks when someone asks for your hours, your number or directions to you, and CarPlay drivers see it first. If you've never claimed your place through Apple Business Connect, Apple is working from whatever data it has, and you can't see what it's telling people.

The two maps don't share information. Fixing Google does nothing for Apple, and the reverse. A duplicate on either one splits your reviews and calls, and an old address from a previous location can keep sending people there long after you've moved. Cleanup means both listings, matched exactly, duplicates dealt with, and each one linked to your site. In a town like Olympia, with downtown alleys, shared buildings and new developments in Lacey, a pin a block off can happen.

What we do

  • Claim or verify your place on Apple Maps through Apple Business Connect
  • Correct your Google Maps address, pin and service area
  • Set both pins on your actual entrance, not the middle of the lot
  • Match name, hours, phone and categories exactly across both maps
  • Find and report duplicate and old-location listings
  • Link both listings to your website and contact, order or booking page
  • Hand you a done list, with both accounts in your name

Options

  • Maps Cleanup · $195Google and Apple Maps fixed: both pins on your actual entrance or office, Apple Business Connect claimed, name, hours, phone and categories matched, and duplicates and old locations reportedThe Visibility Baseline ($350) does all of this plus your Google profile, Bing, Yelp, Facebook, call and form tracking, and a review link
How it starts
Pay by link, then add us as a manager on your Google profile and invite us to Apple Business Connect. We send the steps
Your part
The two invites. We check both maps from an iPhone and from Google the way customers do, fix them, and send the done list
Not in it
The rest of your Google profile (The Visibility Baseline), review replies
Guarantee
If a fix we made reverts within 14 days, we fix it again free
Ongoing
Covered, running Found, $395/mo: both maps and up to 10 listings kept matching every month, along with Bing, Yelp, Facebook, Nextdoor and the directories your kind of business uses
A person in a mustard hooded rain jacket checks their phone on a wet city street under an overpass
A shop worker in a linen apron reads a message on her phone in a flower shop, her face cropped at the lips
A small-town street in the Fairhaven district of Bellingham, WA, with brick buildings, a clock tower, cars and evergreen hills under an overcast sky

What an iPhone user sees

Before

  • Siri reads out last year's hours
  • Pin at the back of the building
  • Old location still listed
  • No photos on the place card
  • Google and Apple disagree on your phone number

After

  • Siri reads today's hours
  • Pin on your front door
  • One location, the right one
  • Current photos on the place card
  • Same name, phone and hours on both

What happens after you buy.

Have these handy

  • The Google account that owns your Business Profile
  • An Apple account for the business, or we'll walk you through making one
  • Your exact address, and where the front door actually is
  • Current hours, including holiday hours
  • A few recent photos of the place
  1. Buy the cleanup

    Pay by link. Maps Cleanup is one flat job. If you also want your Google profile, Bing, Yelp, Facebook, call and form tracking and a review link done, The Visibility Baseline covers all of it.

  2. Two invites, then we check both maps

    You add us as a manager on your Google profile and invite us to Apple Business Connect; we send the steps. Then we search for you on an iPhone and on Google, the way customers do, and list every error, duplicate and missing detail.

  3. Claim and correct

    We claim or verify your place on Apple Business Connect, fix your Google listing, and correct pins, hours and details on both.

  4. Link and confirm

    Both listings get linked to your site. Apple and Google review some changes before they go live, so we confirm each one once it shows. It's done within 7 days of access.

  5. Your done list

    You get a done list of every fix, and both accounts stay in your name. If a fix we made reverts within 14 days, we fix it again free. Covered, running Found, $395/mo, keeps both maps and up to 10 listings matching after that.

Questions owners ask.

How do I add my business to Apple Maps?

Through Apple Business Connect, Apple's tool for business owners. You sign in with an Apple account, find or add your place, and verify that you're the business. Once verified, you control the name, hours, photos and details iPhone users see. We do the claim and setup with you, then match it to Google.

Why is my business in the wrong place on Google Maps?

Usually the address landed on the center of a parcel or the wrong side of a building, someone suggested a bad edit, or an old location is still active. You can move the pin from your Business Profile, and duplicates can be reported. We correct the pin, deal with duplicates, and check the result from a phone.

Why does Siri give the wrong hours for my business?

Siri reads from Apple Maps. If you've never claimed your place in Apple Business Connect, or you've only ever updated hours on Google, Apple is working from old data. Setting your hours and holiday hours in Apple Business Connect is the fix, and it's part of Maps Cleanup.

Is fixing Google enough, or do I need Apple Maps too?

You need both. They don't share data, and anyone using an iPhone, Siri or CarPlay sees Apple's version first. Fixing one leaves the other wrong. Maps Cleanup covers both in one job.

Can you remove a duplicate listing on Google Maps?

We report duplicates and old locations to Google and Apple with the right details, and make sure the correct listing is the one holding your information. The platforms make the final call on removal, so we tell you what was submitted and confirm what changed.

Not sure this is the one?

Get a free Snapshot. We look at what your customers see and show you where to start.

Get a free SnapshotWe look you up, then walk you through one page and the three fixes we’d start with. We reach out within two business days
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