Full Stack Stellers Ops

Handled, $1,450/mo, plus approved projects quoted flat

Handled runs every month as the base. Everything bigger comes as a project you approve one at a time, quoted flat before it starts, so you only pay for work you've said yes to, and one person stays accountable for whether the customers keep coming.

You’re doing it right if…

  1. Every account is in your business’s name, and you can see all of it.
  2. Your Google profile, your site, your listings and your social all say the same thing.
  3. Call-button taps, profile calls, and every request, order and booking sent through your site are counted.
  4. Customers are asked for a review at your real finish line, every time.
  5. Past customers hear from you before they think of anyone else.
  6. Your photos and video look like the work you actually do.
  7. Once a month, four numbers tell you whether it’s working.

Full Stack is how you get all seven, and keep them.

A plan, plus projects.

The base, every month

  • Handled, $1,450/mo: all three parts at full volume, Found (your Google profile, listings and reviews), Seen (12 posts and 2 videos a month) and Chosen (your site or store, and 4 emails and 2 texts a month to past customers), the two-hour shoot each quarter, a 45-minute call every month, and your asks answered the same business day
  • Always-Current Site Care when your site is hosted with us, tracking kept live, and the monthly read of your four numbers

Projects you approve, each quoted flat

  • A new website, a rebuild or new pages
  • A Media Day at your business, $1,500: at least 50 edited photos and 4 short clips
  • Google or Meta ads set up, with the calls, forms, orders and bookings they bring counted, then handed to you to run, or run by us as a quoted project. The ad account and spend stay in your name
  • Automations set up and tested: missed-call text back, quote and order follow-up, and review and come-back reminders
  • A second location: its Google profile, listings and pages

A written plan every quarter puts the next projects in order. Each one comes to you with a flat quote and a date. Nothing starts until you approve it, and nothing is billed that you didn't agree to

Add-on: Managed Social, +$595/mo, when you want up to 16 posts a month on up to 3 platforms and every comment and message answered too

A shop owner shows a wooden brush to a customer across a worn wooden counter in a refill shop with glass jars
Two people talk over coffee at a window counter, with rain-streaked glass behind them
A corner deli with a striped awning and full sidewalk tables in low golden-hour light, shot on film

How it starts.

Bring to the consult

  • What the business does, and for whom
  • Where customers come from today
  • What one customer is worth to you
  • The accounts you have, and who holds them
  1. The consult

    We learn how the business works, where customers come from, and what one customer is worth to you.

  2. The plan

    A written plan: which pieces you need, in what order, what each one does, and the price. Nothing starts until you approve it.

  3. Build what’s missing

    The site, the profile, the tracking, whatever the plan says comes first, with your starting numbers recorded.

  4. Run it every month

    Every piece kept running, by one point of contact who knows the whole business.

  5. Read it with you

    The four numbers every month, and the plan adjusted to what they say.

One plan. All of it, in your name.

A 60-minute consult where we learn how the business works and what one customer is worth to it. Within 5 business days you get the written plan: Handled as the base, and the projects in the order we'd do them, each with its flat quote

Ask for a consultHandled, $1,450/mo, plus approved projects quoted flatAsk a question firstA quick note that comes straight to us
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