Yelp, Bing and other search engines

Part of The Visibility Baseline, $350

Yelp, Bing, Apple and Facebook listings corrected so your name, address, phone and hours say the same thing everywhere customers look. Handed over in 14 days as part of The Visibility Baseline.

  1. Yelp still has our old hours
  2. We've never looked at Bing
  3. Our phone number is different on every site

The listings you never check still get read

Google isn't the only place people look. Yelp is where plenty of diners, salon clients and event planners go to compare. Bing is the default search in Microsoft Edge and Windows, and Bing Places supplies the business details behind Bing search and Bing Maps. Facebook is where people check whether you're still open before they drive over.

These listings also feed each other. Yelp reviews and photos appear on many Apple Maps place cards, so a stale Yelp page can show up on an iPhone. Search engines and map apps cross-check your name, address and phone across sources. When they disagree, an old number or a previous address can resurface almost anywhere, including places you never set up yourself.

Each platform has its own rules. Yelp doesn't allow businesses to ask customers for reviews, and its software filters some reviews out of the main count. Nobody can pay Yelp to remove a review or change a rating. Bing Places can import your Google profile, which is fast but copies Google's mistakes too. Correct setup means knowing those rules before touching anything. Some customers still pick a restaurant, a stylist or a contractor from Yelp before they open anything else.

What we do

  • Claim or verify your Yelp page and correct details, categories and hours
  • Set up or fix Bing Places, importing from Google only once Google is right
  • Correct your Apple Maps place card so iPhone users see current details
  • Fix your Facebook page's hours, address, phone and website link
  • Match name, address and phone exactly across every listing
  • Report duplicates and old locations to each platform
  • Every month, if you want it, with Covered, running Found, $395/mo: up to 10 listings kept matching, reviews answered within 2 business days, and a monthly map rank check

Options

  • The Visibility Baseline · $350 (one-time services)Yelp claimed and corrected: categories, hours, photos and your website linkBing Places set up or fixed, imported from Google only once Google is rightApple Maps and Facebook matched, so your name, address, phone and hours say the same thing everywhereDuplicates and old locations reported on each platform, and your Google profile fixed in the same job
How it starts
Pay by link, then a 20-minute kickoff where we agree one exact version of your name, address, phone and hours
Your part
The kickoff, any logins you have, and passing on the codes Yelp, Bing and Apple send to your business phone or email (or a Bing postcard). We tell you when each one is coming
Not in it
Yelp ads, review removal, directories beyond these four
Guarantee
Corrected and verified. At day 30 we recheck everything we fixed, and anything wrong we fix free.
Ongoing
Covered, running Found, $395/mo: up to 10 listings kept matching (Apple Maps, Bing, Yelp, Facebook, Nextdoor and more), reviews on Google, Yelp and Facebook answered within 2 business days, and a monthly map rank check
A person in a mustard hooded rain jacket checks their phone on a wet city street under an overpass
A shop worker in a linen apron reads a message on her phone in a flower shop, her face cropped at the lips
A small-town street in the Fairhaven district of Bellingham, WA, with brick buildings, a clock tower, cars and evergreen hills under an overcast sky

What a customer sees across the web

Before

  • Yelp shows a phone number you dropped
  • Bing lists last year's hours
  • Facebook says closed on Saturdays
  • Apple Maps shows the old suite number
  • Four slightly different business names

After

  • One phone number everywhere
  • Current hours on Bing and Bing Maps
  • Facebook hours match your real hours
  • The right suite on Apple Maps
  • One exact name on every listing

What happens after you buy.

Have these handy

  • Logins for any Yelp, Bing, Apple or Facebook accounts you already have
  • Your exact business name, address, phone and hours
  • Any old addresses or phone numbers you've used
  • The Google account that owns your Business Profile
  1. Start with The Visibility Baseline

    Pay by link. Yelp, Bing, Apple and Facebook are corrected in The Visibility Baseline, alongside your Google profile, call and form tracking and a review link.

  2. A 20-minute kickoff

    We agree one exact version of your name, address, phone, hours and website. Every listing gets matched to it. Send any logins you have; we claim the rest.

  3. Claim and correct

    We claim or verify each listing, fix the details, and report duplicates and old locations on each platform.

  4. Day 14: the handover

    Platforms review some changes before they show, so we check each listing again once the updates go through. You get a done list and logins in your name.

  5. Day 30: the results call

    We recheck everything we fixed, and anything wrong we fix free. Covered, running Found, $395/mo, keeps every listing matching after that.

Questions owners ask.

How do I update my business information on Yelp?

Claim your page through Yelp for Business, verify you're the owner, then edit hours, phone, address, categories and photos. Some changes go to Yelp for review before they show. We claim it, correct it and match it to your other listings. We never ask your customers for Yelp reviews, because Yelp's rules don't allow it.

What is Bing Places and do I need it?

Bing Places for Business is Microsoft's version of a Google profile. It controls what shows on Bing search and Bing Maps, which is what Edge and Windows users see by default. It can import from your Google profile, so we fix Google first, then import and check every field by hand.

Can you get bad reviews removed from Yelp?

No. Nobody can pay Yelp to remove a review, and anyone promising that is selling something they can't deliver. Reviews that break Yelp's guidelines can be reported, and Yelp decides. What we do is make sure your page is claimed and accurate, so the next customer sees the real business.

Why does my business show the wrong phone number online?

Usually an old listing or directory still holds it, and other sources copy from there. Search engines and map apps cross-check sources, so one stale listing can keep resurfacing. We find where it's coming from, correct the listings we can claim, and report the rest. At day 30 we recheck it, and Covered, running Found, $395/mo, keeps every listing matching after that.

Not sure this is the one?

Get a free Snapshot. We look at what your customers see and show you where to start.

Get a free SnapshotWe look you up, then walk you through one page and the three fixes we’d start with. We reach out within two business days
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