Stellers Ops
Stellers Ops is how everything we do for you fits together. Each part of your business gets set up once, then kept running, and everything stays in your name. Whatever you buy first, the next piece uses what's already built instead of starting over. Included with whatever you buy first. Nothing to buy, nothing to cancel
Set up once. Then kept running.
Every business needs the same three parts working. Here is what sets each one up, and what keeps it running after. Start with any of them.
Found
People searching nearby find you, and everything they read is right.
- Set up once
- The Visibility Baseline, $350, already part of every website build. One piece only: Google and Apple Maps or Google search
- Kept running
- Covered, running Found, $395/mo: your Google profile posted to weekly, up to 10 listings kept matching, every review answered
Seen
When people check you out, the business looks open, busy and worth picking.
- Set up once
- Media Day, $1,500, or a shorter on-site shoot. Your profiles set up on Facebook and Instagram, TikTok or LinkedIn
- Kept running
- Covered, running Seen, $395/mo: 8 posts and a short video a month. Want comments and messages answered too? Managed Social on top
Chosen
When someone is ready, it’s easy to pick you, and past customers come back.
- Set up once
- A website build, from $1,250, or booking or email to past customers set up on the site you have
- Kept running
- Covered, running Chosen, $395/mo: the site kept current, one improvement and 2 emails to past customers a month, with Site Care when we host it
Covered, $395/mo, keeps one part running every month: Found, Seen or Chosen. Growing, $795/mo, runs any two, plus a photo shoot each quarter. Handled, $1,450/mo, runs all three. Full Stack Stellers Ops is Handled plus the projects you approve, each quoted flat
What carries from one job to the next
- Your accounts: every one in your business's name. We're added as a manager, never the owner, and removed when you ask
- Your tracking: set up once, in The Visibility Baseline or a website build, then read the same way on every plan, so before and after are always measured against your first day
- Your words and photos: what you approved for one job gets used in the next. A Media Day's photos go on your Google profile, your site and your posts, and your site's words become your posts
- One person: Payton, from the first call on, so the second job starts with someone who already knows the business
- A clean exit: no lock-in, no exit fees, and a copy of everything whenever you ask
How we know it’s working
Not traffic, not followers. Four numbers that mean someone reached for the phone, the form or the door, read with you every month on every monthly plan.
- Calls: taps on your site’s call button (Google Analytics) and calls from your Google profile (Google’s count)
- Requests: forms, bookings and orders sent through your site
- Visits: direction requests and website clicks from your Google profile
- New reviews
Want us running all of it?
- Price
- Handled, $1,450/mo, plus approved projects quoted flat
- Where
- In person around Olympia, online anywhere in the US